Muthu Prakash
Director
Profile summary
Professional with robust background in directing and managing large-scale institutions, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Key skills
Professional experience
Significant admission growth rate year over year, through a unique strategy in education, and increased student retention rate.
- Developed teaching methodology by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project/event efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Sales conceptualizing, planning, execution, revenue generation, etc.
- Sales pitch to B2B, and industry consultants for business development.
- Channel partner activation for business growth.
- Project handling end-to-end process.
- Marketing collateral for branding and vendor coordination.
- Key account end-to-end sales process.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
FMCG marketing initiatives, promotional activities, campaigns and events.
- Ensuring brand & marketing strategies, planning and execution for BTL activities.
- New product launch and USP marketing strategy.
- Customer engaging events and campaigns execution.
- Vendor and sub contract management required for business need.
Ensuring zero deviation on SOPs, terms and policies of the community.
- Handling clients' queries and coordinating with internal teams.
- Overseeing team throughput, and guide for performance.
- Assigning tickets to team members and mentor the team.
- Maintaining client satisfaction on SLA, TAT & “zero- down” of queue.
Creative writing for shows, events and news articles.
- Maintaining database and organizing of clients for business.
- Coordination with vendors for quality control of dubbed content.
- Coordinating with diverse verticals to ensure smooth operations for on-air.
Contract management of sub-contractors and vendors for client-service-sites.
- Administrating contracts agreement drafting and SOPs drafting.
- Coordinating, organizing and managing database of all client location.
- Working and coordinating with surveillance team for daily MIS reports.
Installation training and presentation of insulation products to clients and consultants.
- Coordinating with production team and sales team related to feedback.
- Handling installation and product related project escalation.
- Development of installation SOPs and methods for new products.
Education
Online mode of learning.
Online mode of learning.
10th grade.